1. |
Prepare
a detailed appraisal utilizing knowledgeable and experienced personnel.
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2. |
Give
proper identification of vehicle including VIN, year, make, model,
body style, and list of equipment.
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3. |
Describe
condition of vehicle.
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4. |
List
unrelated damage.
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5. |
Provide
description or picture of point of impact.
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6. |
Stipulate
accurate time allowances on all items to be repaired or replaced.
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7. |
Consider
replacement allowances only when parts cannot be economically or
properly repaired.
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8. |
Consider
the use of L.K.Q. parts, where applicable, when a savings can be
realized.
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9. |
Recommend
the use of recycled or after-market parts when applicable.
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10. |
Remove
overlap on related operations.
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11. |
Identify
betterment or depreciation when applicable.
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12. |
Recommend
appearance allowances when applicable.
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13. |
Consider
plastic and vinyl damage repair where practical.
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14. |
Report
related towing and storage charges.
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15. |
Upon
request, show A.C.V. and salvage figures on all vehicles considered
to be Borderline or Total Loss.
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16. |
Obtain
agreement with repairer unless instructed otherwise by customer.
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17. |
Reinspect
any hidden or additional damage and document as necessary.
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18. |
Maintain
a quality control program which includes field reviews of appraisers.
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19. |
Pursue
an ongoing training program involving new design changes and repair
procedures.
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20. |
Conduct
all business in a professional manner.
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